Prep Online — London

South East, United Kingdom of Great Britain and Northern Ireland · HA9 7RE

Company overview

Prep Online is a fulfilment centre in London specialising in Amazon FBA prep services for experienced sellers looking to scale their ecommerce businesses. Based at Lumen Road on the East Lane Business Park in Wembley, the company offers a streamlined, hands-off service designed to require minimal interaction from sellers while handling the entire fulfilment process. The service covers stock receiving, auditing for missing or damaged units, FBA shipment creation via permissioned Seller Central access, prep work to Amazon standards, and dispatch via UPS with next-day options available. Prep Online guarantees shipment within 48 hours for standard orders, with next-day UPS dispatch for stock received before 10am on orders up to 1,000 units. The team communicates via Slack, providing prompt updates throughout the process. For professional sellers, Prep Online offers a Priority Member Service at a monthly subscription of fifty pounds, which includes an all-in unit cost covering review, inspection, polybag or bubble wrap, and taping. Additional labels and inserts are available at competitive rates. The facility is conveniently located with easy access from the M1 and A406, and all stock is fully insured with round-the-clock surveillance. Staff are bound by non-disclosure agreements to prevent product hijacking, giving sellers complete peace of mind.

Services offered

Location and coverage

Prep Online is based at 18 Lumen Rd, London, HA9 7RE. They serve businesses across South East and the wider UK.

Integrations and platforms

Amazon FBA Amazon Seller Central UPS

Frequently asked questions

What is Prep Online's turnaround time?
Prep Online guarantees shipment within 48 hours for standard orders. Next-day UPS dispatch is available for stock received before 10am, for orders up to 1,000 units.
What does the Priority Member Service include?
The Priority Member Service costs fifty pounds per month and provides an all-in unit cost of sixty pence per unit, covering review, inspection, polybag or bubble wrap, and taping. Additional labels and inserts are available for ten pence per item or ninety pence per bundle.
How does Prep Online communicate with sellers?
Prep Online uses Slack for day-to-day communication, keeping sellers updated throughout the process. This approach is designed to minimise the time sellers need to spend managing their prep work.
Is my stock secure at Prep Online's warehouse?
Yes. All stock is fully insured and the facility has 24/7 surveillance. Staff are bound by non-disclosure agreements to prevent product hijacking, ensuring complete peace of mind for sellers.
Does Prep Online handle shipment creation on Amazon?
Yes. With permissioned access to the Manage Inventory section of Seller Central, Prep Online creates and manages the FBA shipment workflow for your items. This permissioned access does not give them access to your sensitive personal or business information.

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