Top Cloud Logistics Limited — Birmingham

West Midlands, United Kingdom of Great Britain and Northern Ireland · B6 7AY

Company overview

New Ouda is an overseas warehouse and logistics service provider operating from Birmingham in the West Midlands, specialising in cross-border ecommerce fulfilment across Europe and the Americas. The company operates eight warehouse facilities across key European markets including the UK, Germany, France, Italy, and Spain, as well as Mexico, covering over 75,000 square metres of storage capacity. As a freight forwarder in Birmingham and the West Midlands region, New Ouda offers comprehensive services including initial clearance and customs handling, one-piece drop-shipping, freight consolidation to FBA warehouses, last-mile delivery, returns processing, and post-sale repairs. The company serves medium and large ecommerce merchants with automated order processing handling over 200,000 orders daily. New Ouda integrates with major ecommerce platforms including Amazon (as an SPN service provider) and AliExpress, offering system-level connectivity through OMS and WMS solutions to streamline inventory and order management for cross-border sellers.

Services offered

Initial Transport & Customs Clearance

Sea, air, and land freight transportation services combined with customs clearance and tax filing assistance for goods entering Europe.

One-Piece Drop-Shipping

Automated warehouse order processing and same-day dispatch for individual customer orders, with customers able to place orders directly into the warehouse system.

Freight Consolidation

Large shipment consolidation and transfer services to FBA warehouses using in-house truck fleet and logistics partners.

Last-Mile Delivery

Final-mile parcel delivery services through partnerships with DHL and GLS, offering multiple routing and delivery method options across Europe.

Returns Processing & Relabelling

Systematic handling of returned merchandise including relabelling, repackaging, and return shipment management.

Repair & Inspection Services

Professional inspection, testing, and repair services for multiple product categories managed by specialist technicians.

Location and coverage

Top Cloud Logistics Limited is based at Unit 12 Holford Industrial Estate, Tameside Dr, Birmingham, B6 7AY. They serve businesses across West Midlands and the wider UK.

Integrations and platforms

Amazon (SPN service provider)AliExpressOMS system (Order Management System)WMS system (Warehouse Management System)

Frequently asked questions

What transportation modes does New Ouda offer for getting goods into Europe?
New Ouda offers sea freight, air freight, and land transportation services for the initial leg of shipments into Europe. These services are combined with full customs clearance and tax filing support to handle import documentation and duties.
Which European countries does New Ouda operate warehouses in?
New Ouda operates eight warehouse facilities across Europe: Birmingham (UK), Nuremberg, Hanover, and Düsseldorf (Germany), Amiens (France), Milan (Italy), Barcelona (Spain), and Edoméx (Mexico). The company holds over 75,000 square metres of total storage capacity across these locations.
Do you handle hazardous or battery-powered products?
Yes. The website specifically mentions handling DG (dangerous goods) and battery-powered items, indicating capability with restricted product categories. Sellers with hazmat or powered goods should contact the company directly to confirm specific product eligibility and handling procedures.
How does inventory synchronisation work with ecommerce platforms?
New Ouda has integrated OMS (Order Management System) and WMS (Warehouse Management System) software that connects with major ecommerce platforms including Amazon and AliExpress. This allows automatic order routing, inventory synchronisation, and same-day order processing without manual intervention.
What happens to returned or damaged goods?
New Ouda provides comprehensive returns handling including inspection, repair assessment, relabelling, and repackaging. The company also offers post-sale repair services through a specialist technical team that can service multiple product categories, allowing sellers to refurbish and resell returned items rather than disposing of them.

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