SupplySift

PalletOnline — Stoke-on-Trent

West Midlands, United Kingdom of Great Britain and Northern Ireland · ST6 4FB

Company overview

PalletOnline is a freight forwarder in Stoke-on-Trent, West Midlands, specialising in pallet delivery across the UK and 30 European destinations. The company operates as an Amazon Inbound Preferred Carrier Programme (IPCP) approved carrier, offering reliable logistics for Amazon FBA sellers and ecommerce businesses. PalletOnline handles pallets of all sizes, including oversized pallets, with maximum weights up to 1,200 kg on full pallets. The freight forwarder West Midlands location serves businesses requiring same-day collection (when booked before 11:45 am weekdays), standard two-day delivery, and premium next-day service options. Services include tail-lift assistance, pallet wrapping, and dedicated Amazon fulfilment centre delivery slots. Coverage extends across UK Mainland, Highlands, Islands, and European markets, making PalletOnline suitable for ecommerce sellers requiring flexible, transparent pallet logistics with real-time tracking and secure payment processing.

Services offered

Standard Pallet Delivery

Two-day pallet delivery across the UK and to 30 European destinations. Supports all pallet sizes from micro to oversized, with automatic tail-lift and pump truck included for pallets weighing 750 kg or less.

Same-Day Collection

Book before 11:45 am on weekdays for same-day collection from business and residential addresses. Customers select preferred delivery date when obtaining quote.

Amazon FBA Pallet Delivery

Amazon Inbound Preferred Carrier Programme (IPCP) approved service offering fixed daily delivery slots to Amazon Fulfilment Centres across the UK. Handles logistics after goods are prepared and labelled in Amazon Seller Central.

Premium Next-Day Delivery

Accelerated delivery option for time-sensitive pallet shipments requiring faster transit than standard two-day service.

Pallet Wrapping Service

Optional pallet and wrap service available for up to 3 pallets, with individual item weight limit of 25 kg per item.

Full Truckload Service

Service for shipments of more than 10 pallets, supporting larger volume ecommerce operations and bulk freight requirements.

Location and coverage

PalletOnline is based at Distribution House, Chemical Ln, Stoke-on-Trent, ST6 4FB. They serve businesses across West Midlands and the wider UK.

Integrations and platforms

Amazon

Frequently asked questions

Does PalletOnline deliver to European destinations?
Yes, PalletOnline delivers to 30 European destinations in addition to full UK coverage (Mainland, Highlands, and Islands). Ecommerce sellers can obtain instant quotes by entering collection and delivery postcodes. European deliveries may take longer than UK services depending on destination, with estimated delivery times provided at checkout.
What is included in the pallet delivery service?
Standard pallet delivery includes secure checkout with encrypted payments, real-time tracking at every step, and free tail-lift and pump truck assistance for pallets weighing 750 kg or less. Pallets themselves are not included in the delivery price but can be purchased separately. Optional pallet wrapping service is available for up to 3 pallets.
How does Amazon FBA delivery work with PalletOnline?
PalletOnline is an Amazon Inbound Preferred Carrier Programme (IPCP) approved carrier offering fixed daily delivery slots to UK Amazon Fulfilment Centres. Sellers prepare and label goods in Amazon Seller Central, then PalletOnline handles collection and delivery. This reduces risk of delays and associated financial penalties. The service is available for both residential and business locations.
What pallet sizes and weights can PalletOnline handle?
PalletOnline handles five pallet sizes: Micro (150 kg max), Quarter (250 kg), Half (500 kg), Full (1,200 kg), and oversized pallets. Standard dimensions include heights up to 2,200 mm. Euro pallets are acceptable provided all four sides have forklift access. A pallet size calculator tool is available on the website to help measure loaded pallets accurately.
Can I book pallet delivery to a residential address?
Yes, PalletOnline offers pallet collection and delivery to residential addresses and is the only Amazon-approved service that collects from residential locations. A free tail-lift should be booked when arranging collection or delivery to a home, as drivers are not permitted to enter the property (curbside service only).

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