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PACK & SEND Spitalfields — London

London, United Kingdom of Great Britain and Northern Ireland · E1 1EE

Company overview

PACK & SEND is a freight forwarder in London offering comprehensive shipping solutions for ecommerce businesses and consumers. Operating from their Spitalfields location and multiple UK service centres, they provide both domestic and international freight forwarding across road, air, and sea channels. As a specialist freight forwarder, London-based PACK & SEND serves ecommerce sellers with services including UK courier delivery, international shipping to 40+ countries, palletised freight, returns logistics, and specialist handling for fragile, valuable, and oversized items. They cater to online retailers through dedicated eBay services, business freight solutions, and self-service online booking via their PowerSender platform for frequent shippers. The company offers tailored solutions for IT equipment moves, exhibition logistics, and reverse logistics, alongside comprehensive packing solutions and loss & damage cover.

Services offered

UK Domestic Freight Delivery

Courier and freight delivery services throughout the UK for businesses and consumers, including next-day options and scheduled collection.

International Shipping

Air freight and sea freight services to 40+ countries across Europe, Asia, Americas, and Oceania, with customs documentation support.

Specialist Parcel Shipping

Dedicated handling for fragile items, fine art, antiques, musical instruments, IT equipment, lithium batteries, food, and large/heavy parcels with appropriate packaging.

Returns & Reverse Logistics

Returns processing services for ecommerce businesses managing customer returns and inventory repositioning.

Palletised & Bulky Freight

Freight solutions for oversized items, furniture, and palletised shipments with crating and specialised packing available.

Online Self-Service Booking

PowerSender platform enabling frequent and batch shipping with online tracking, suitable for compact parcels up to 30kg.

Packing Solutions

Supply of boxes, cartons, palletised crates, and specialist packing services with volumetric weight and girth calculation tools.

eBay Services

Dedicated shipping support for eBay sellers including integration and optimised rates for online marketplace commerce.

Exhibition Equipment Shipping

Specialist logistics for exhibition materials and event equipment with international and domestic capabilities.

Loss & Damage Cover

Insurance and warranty protection for domestic and international shipments covering loss, damage, and specific item types.

Location and coverage

PACK & SEND Spitalfields is based at 50 Adler St, London, E1 1EE. They serve businesses across London and the wider UK.

Integrations and platforms

eBay

Frequently asked questions

What international shipping methods does PACK & SEND offer?
PACK & SEND provides both air freight and sea freight options for international shipments to over 40 destinations globally. They handle customs documentation and offer shipping to all major regions including Europe, Asia, Americas, and Oceania. Sellers can choose the most cost-effective or time-efficient method depending on their requirements.
Do you handle fragile and valuable items?
Yes, PACK & SEND specialises in shipping fragile and valuable items including fine art, antiques, musical instruments, IT equipment, and other delicate parcels. They provide specialist packing services, specialist shipping crates for palletised items, and comprehensive loss and damage cover for both domestic and international shipments.
What ecommerce-specific services are available?
PACK & SEND offers dedicated eBay services, returns and reverse logistics handling, and PowerSender platform for frequent batch shipping. Their online self-service booking system enables sellers to ship compact parcels up to 30kg without contacting a service centre, making them suitable for high-volume ecommerce operations.
Do you provide hazardous goods shipping?
PACK & SEND handles lithium battery shipping as part of their IT & Electronics specialist services. For other hazardous materials or regulatory questions, sellers should contact them directly via the quote booking system or phone line 0333 090 0088 to confirm specific capability.
What geographic coverage does PACK & SEND have in the UK?
PACK & SEND operates multiple service centres across the UK including locations in London, Altrincham, Amersham, Birmingham, Belfast, and many other cities. Their national network enables collection and delivery throughout the UK, with dedicated domestic freight services for business and consumer clients.

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