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PACK & SEND Elephant & Castle — London

London, United Kingdom of Great Britain and Northern Ireland · SE5 0EN

Company overview

PACK & SEND is a freight forwarder in London operating from the Elephant & Castle location, offering comprehensive shipping solutions for both consumer and business customers. As a freight forwarder, London-based PACK & SEND specialises in domestic UK delivery, international shipping to over 50 countries, and specialist handling of fragile, valuable, and oversized items. The company serves ecommerce businesses through dedicated services including eBay logistics, returns management, and bulky freight solutions. PACK & SEND provides air and sea freight options, customs documentation support, and loss and damage cover. Their service portfolio spans courier deliveries, palletised freight, exhibition equipment shipping, and specialised handling for items such as fine art, antiques, musical instruments, IT equipment, and medical apparatus. The company operates multiple service centres across the UK and offers both self-service online booking for parcels up to 30kg and bespoke solutions for larger shipments.

Services offered

UK Domestic Delivery & Courier Services

Next-day and standard delivery options for parcels and freight throughout the United Kingdom for both consumer and business customers.

International Shipping

Shipping services to over 50 countries worldwide, including Europe, Asia-Pacific, Americas, and Africa, with air and sea freight options available.

Air Freight

International air freight services for time-sensitive shipments and expedited delivery to destinations globally.

Sea Freight

International sea freight services for cost-effective shipping of larger volumes and heavy cargo to international destinations.

Specialist Packing Solutions

Professional packing services including boxes, cartons, palletised shipping crates, and specialist packing for fragile and valuable items.

Fragile & Valuable Item Shipping

Specialised handling and packaging for fine art, antiques, musical instruments, electronics, and other delicate goods with comprehensive insurance options.

Palletised & Bulky Freight

Dedicated services for large and heavy parcels, palletised freight, and oversized items requiring specialist handling and logistics.

Returns Services (Reverse Logistics)

Managed returns handling and reverse logistics solutions for ecommerce businesses and retailers.

eBay Services

Dedicated shipping and logistics solutions tailored for eBay sellers, including parcel delivery and returns management.

Exhibition Equipment Shipping

Specialist shipping and handling of exhibition, trade show, and event equipment domestically and internationally.

Loss & Damage Cover

Insurance and warranty protection options for shipments, including cover for international and domestic deliveries.

Customs Documentation & Clearance

Full customs documentation support and clearance services for international shipments.

Online Self-Service Booking

Self-service parcel booking platform (PowerSender) for frequent and batch shipments up to 30kg, with parcel tracking capabilities.

Location and coverage

PACK & SEND Elephant & Castle is based at 6 Camberwell Rd, London, SE5 0EN. They serve businesses across London and the wider UK.

Frequently asked questions

What shipping modes does PACK & SEND offer?
PACK & SEND offers multiple shipping modes including UK domestic courier and freight delivery, international air freight, and international sea freight. They handle parcels ranging from small packages through their online self-service platform (up to 30kg) to large palletised and bulky freight items requiring specialist logistics. Customers can select the appropriate service based on weight, size, destination, and delivery timeframe.
Do you handle international shipments and customs clearance?
Yes, PACK & SEND ships to over 50 countries worldwide and provides dedicated customs documentation and clearance services for international shipments. They offer shipping to destinations across Europe, Asia-Pacific, the Americas, Africa, and the Middle East. International shipping cover is available as an optional add-on for additional protection.
What specialist items does PACK & SEND ship?
PACK & SEND specialises in shipping fragile and valuable items including fine art, antiques, musical instruments, IT equipment, electronics (including lithium batteries), books, sports equipment, furniture, and medical/laboratory equipment. They provide professional packing services and specialist handling to ensure safe delivery. Each item type receives appropriate packaging and care based on its specific requirements.
Do you offer ecommerce-specific logistics services?
Yes, PACK & SEND provides dedicated ecommerce services including eBay shipping solutions, reverse logistics and returns management for online retailers, and PowerSender batch shipping for frequent shippers. They support online sellers through self-service booking, parcel tracking, and integration with marketplace operations.
What geographic areas does PACK & SEND cover?
PACK & SEND operates multiple service centres across the UK and provides international shipping to over 50 countries including all European nations, Australia, New Zealand, USA, Canada, Asia-Pacific destinations, and Africa. Customers can locate their nearest service centre or use online self-service for eligible parcels.

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