Gxo logistics — Bristol

South West, United Kingdom of Great Britain and Northern Ireland · BS16 7FQ

Company overview

GXO Logistics is a global contract logistics provider operating as the largest pure-play logistics operator worldwide, with over 1,000 warehouse locations across 27 countries and approximately 200 million square feet of warehouse space. Based in Bristol, this freight forwarder in the South West specialises in ecommerce fulfilment, reverse logistics, transportation solutions, and supply chain optimisation for businesses ranging from high-growth startups to Fortune 100 companies. As a freight forwarder South West, GXO serves diverse sectors including retail, consumer electronics, fashion, food and beverage, and automotive. The company delivers technology-enabled solutions featuring advanced warehouse automation, robotics, and machine learning to enhance operational efficiency. Key ecommerce services include multi-client fulfilment through GXO Direct, click-and-collect capabilities via Clicklink, commerce services, and returns management through GXO ServiceTech. GXO's scale, expertise, and focus on data-driven logistics make them a trusted partner for businesses seeking to optimise supply chain performance and reduce operational costs.

Services offered

Ecommerce Fulfilment

Provides order processing, picking, packing, and dispatch services tailored for ecommerce businesses, with technology-enabled warehouse operations designed to improve accuracy and speed.

GXO Direct Multi-Client Fulfilment

Offers shared warehouse facilities for multiple ecommerce clients, enabling cost-effective storage and fulfilment through consolidated operations.

Reverse Logistics

Manages returns processing, refurbishment, and restocking of returned products, using data-driven approaches to minimise backlogs and improve inventory turnover.

Clicklink Click and Collect

Provides click-and-collect logistics solutions enabling customers to purchase online and collect from designated pickup points.

Transportation Solutions

Delivers bespoke transportation services across their network, supporting distribution and last-mile delivery requirements for ecommerce operations.

Warehouse Automation

Implements advanced automation technologies including robotics, automated sortation systems, and machine vision to increase productivity and accuracy in warehouse operations.

Supply Chain Optimisation

Offers strategic supply chain consulting and optimisation services using machine learning and predictive analytics to improve operational efficiency and reduce costs.

Value-Added Services

Provides additional logistics services including labelling, kitting, quality inspection, and other customised warehouse operations to enhance product value.

GXO ServiceTech Electronics Returns

Specialised service for managing returns of electronics and technology products with refurbishment and disposition capabilities.

Manufacturing Support

Provides logistics solutions for manufacturing operations including component management, production-line support, and finished goods distribution.

FTZ and Bonded Warehouses

Operates foreign trade zone and bonded warehouse facilities for import/export operations and customs management.

Commerce Services

Delivers integrated logistics services designed to support omnichannel retail and ecommerce operations across multiple sales channels.

Aftermarket Support

Manages post-sale logistics for automotive and industrial sectors, including parts distribution and warranty management.

Location and coverage

Gxo logistics is based at Emerald Park, Avon, Folly Brook Rd, Bristol, BS16 7FQ. They serve businesses across South West and the wider UK.

Frequently asked questions

What ecommerce-specific logistics services does GXO Logistics offer?
GXO provides dedicated ecommerce fulfilment services including order processing, picking, packing, and dispatch, plus multi-client fulfilment through GXO Direct. The company also offers click-and-collect logistics via Clicklink, reverse logistics for returns management through GXO ServiceTech, and value-added services such as labelling and kitting. These services are backed by warehouse automation and machine learning technologies designed to improve accuracy and speed for online retailers.
Does GXO Logistics handle international shipments and cross-border logistics?
Yes, GXO operates across 27 countries with over 1,000 warehouse locations globally, providing international logistics capabilities. The company operates foreign trade zone and bonded warehouse facilities designed to support import/export operations and customs management, indicating they handle cross-border shipments for ecommerce businesses.
What geographic coverage does GXO provide for UK ecommerce sellers?
GXO operates approximately 200 million square feet of warehouse space across their global network and holds recognition as a top logistics provider in the UK, including a ranking in the Top 30 Logistics Service Providers (UK) for 2023-2025. With multiple warehouse locations across the UK, they can support domestic distribution and last-mile delivery for ecommerce operations throughout the country.
How does GXO improve logistics efficiency for ecommerce businesses?
GXO uses advanced warehouse automation, robotics, machine learning, and predictive analytics to optimise logistics operations. Their technology delivers reported productivity improvements of 4-6x when employees work alongside robots, and 5x more items shipped with robotic automation. Machine learning deployment achieves 5-7% average labour efficiency improvements, helping ecommerce sellers reduce operational costs and scale more effectively.
Does GXO Logistics specialise in any particular product categories or industries?
GXO serves diverse sectors including ecommerce and retail, consumer electronics, fashion and apparel, food and beverage, automotive, beauty and cosmetics, and luxury goods. The company offers specialised services such as GXO ServiceTech for electronics returns and aftermarket support for automotive sectors, demonstrating sector-specific expertise that can benefit ecommerce businesses across multiple product categories.

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