DPD Pickup Parcelshop — London

London, United Kingdom of Great Britain and Northern Ireland · WC1B 4BB

Company overview

DPD Pickup Parcelshop is a freight forwarder in London offering last-mile delivery and parcel collection services across the UK. As a freight forwarder London, DPD operates a network of over 6,000 pickup shops including partnerships with major retailers such as Sainsbury's, Post Office, Co-op, Morrisons, Argos, and Matalan, enabling ecommerce businesses to provide customers with flexible collection options. The company specialises in parcel delivery with one-hour delivery windows, alternative delivery arrangements, and neighbour delivery options. DPD also offers fulfilment services for ecommerce sellers. The service includes parcel tracking, delivery preferences management, and flexible rescheduling options for missed deliveries. Their infrastructure supports both B2C delivery and ecommerce logistics operations, making them suitable for online retailers seeking reliable UK distribution and customer delivery choice.

Services offered

Parcel Delivery

One-hour delivery window service for parcels with same-day driver confirmation. Includes options to leave parcels with neighbours, at safe locations, or redeliver on alternative dates.

DPD Pickup Parcelshop Network

Access to over 6,000 local pickup locations including Sainsbury's, Post Office, Co-op, Morrisons, Argos, and Matalan for parcel collection by customers. Parcels are typically ready for collection by midday the following day.

Delivery Customisation

Flexible delivery options including changing delivery dates, redirecting to local shops, leaving parcels at safe locations, or delivering to neighbour addresses.

Fulfilment Services

Fulfilment solutions available for ecommerce businesses, with details accessible through the main DPD website.

Parcel Tracking

Real-time parcel tracking functionality allowing customers and senders to monitor delivery status and manage delivery preferences online.

Location and coverage

DPD Pickup Parcelshop is based at 86 Southampton Row, London, WC1B 4BB. They serve businesses across London and the wider UK.

Frequently asked questions

What delivery options can my customers choose from?
DPD offers multiple delivery options including standard one-hour delivery window service, collection from over 6,000 local Pickup shops (including Sainsbury's, Post Office, Co-op, Morrisons, Argos, and Matalan), safe place delivery at the address, or delivery to a neighbour. Customers can also reschedule delivery dates if they are unavailable.
How quickly will a parcel be ready for collection at a Pickup shop?
DPD typically has parcels ready for collection by midday the following day after a customer requests collection from a local Pickup shop. Customers will need to bring two forms of ID (photo ID and ID with their address, such as a utility bill) to collect their parcel.
What geographic coverage does DPD offer?
DPD operates across the UK with over 6,000 local Pickup shop locations. The website also references Europe & International services and public sector delivery options, though specific geographic coverage details are not provided on the Pickup Parcelshop page.
Can customers modify their delivery after placing an order?
Yes, customers can change delivery dates, arrange safe place delivery, redirect to a neighbour, or select collection from a local shop by entering their parcel reference number and postcode. However, changing the delivery address requires contacting the original sender (retailer) as retailers prefer to manage address changes directly.
Does DPD offer fulfilment services for ecommerce businesses?
Yes, DPD offers fulfilment services for ecommerce businesses, as referenced in their navigation menu. Specific details about fulfilment capabilities are available through the DPD main website or by contacting their sales team.

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