DHL eCommerce ServicePoint EDINBURGH — Edinburgh

Scotland, United Kingdom of Great Britain and Northern Ireland · EH11 1DL

Company overview

DHL eCommerce ServicePoint Edinburgh is a freight forwarder in Edinburgh offering parcel delivery and logistics solutions for ecommerce businesses across Scotland and the UK. As a freight forwarder Scotland, the company provides next-day delivery services, returns management through Just Right Returns, and parcel pickup solutions designed for online retailers. DHL eCommerce specialises in serving micro-businesses, SMEs, and larger corporations with integrated shipping platforms, including their Universal Shipping Platform Ship. The ServicePoint Edinburgh location enables businesses to drop off and collect parcels, supporting both domestic and international parcel delivery. The company offers cross-border solutions and international shipping to multiple countries with published transit times, alongside ecommerce-specific services such as returns fulfilment and eco-friendly delivery options through Eco On The Go. DHL eCommerce integrates with major ecommerce platforms through their integrations programme, helping sellers streamline order fulfilment and manage deliveries efficiently.

Services offered

Next Day Delivery

Next-day parcel delivery service for UK ecommerce businesses requiring rapid order fulfilment and customer delivery.

Just Right Returns

Returns management service enabling ecommerce sellers to process customer returns efficiently through DHL's network.

Universal Shipping Platform Ship

Integrated shipping platform allowing ecommerce businesses to manage orders, label generation, and parcel dispatch through a unified system.

Parcel Pickup

Parcel collection service allowing customers to collect purchases from ServicePoint locations rather than receiving home delivery.

International Parcel Delivery

International shipping services to multiple countries with published transit times, country guides, and cross-border solutions including IOSS support.

Eco On The Go

Environmentally sustainable delivery option for ecommerce sellers seeking to reduce emissions from their parcel shipments.

what3words Integration

Location identification service enabling precise delivery addresses using three-word location codes, improving delivery accuracy.

Location and coverage

DHL eCommerce ServicePoint EDINBURGH is based at 1 Dundee Terrace, Edinburgh, EH11 1DL. They serve businesses across Scotland and the wider UK.

Frequently asked questions

What shipping services does DHL eCommerce offer for UK ecommerce sellers?
DHL eCommerce provides next-day delivery services, parcel pickup options, and returns management through Just Right Returns. Sellers can integrate these services using the Universal Shipping Platform Ship, which supports order fulfilment for micro-businesses, SMEs, and larger corporations. The company also offers Eco On The Go for environmentally conscious retailers seeking sustainable delivery options.
Does DHL eCommerce support international shipping?
Yes, DHL eCommerce offers international parcel delivery services to multiple countries with published transit times available through their Country Transit Times resource. They provide cross-border solutions and support IOSS (Import One-Stop Shop) for VAT compliance on international shipments. Country-specific guides are available to help sellers navigate international shipping requirements.
How can ecommerce sellers integrate DHL eCommerce with their platforms?
DHL eCommerce offers integrations with major ecommerce platforms through their integrations programme. Sellers can access the Universal Shipping Platform Ship to manage orders and generate labels. However, specific platform details are available through their integrations page and business support team.
What is the ServicePoint network and how does it benefit ecommerce sellers?
DHL eCommerce operates ServicePoint locations including Edinburgh, where customers can collect parcels rather than receiving home delivery. This provides sellers with flexible delivery options and reduces failed deliveries. The ServicePoint network also enables parcel drop-off for sellers requiring collection services.
Are there support resources available for ecommerce sellers using DHL eCommerce?
DHL eCommerce provides business support services, frequently asked questions, and a content hub with case studies and blog articles covering ecommerce logistics topics. Sellers can contact the business support team for assistance with account management, international shipping queries, and service-specific questions.

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