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CustomsLink® | Customs Broker for Hauliers, Importers & Exporters — Preston

North West, United Kingdom of Great Britain and Northern Ireland · PR5 6AW

Company overview

CustomsLink® is a specialist customs broker and freight forwarder in Preston, North West England, providing comprehensive customs clearance and border compliance services for hauliers, importers, and exporters across Great Britain and Europe. The company offers both fully managed and self-service customs clearance solutions, handling import/export declarations, ATA Carnets, ENS notifications (EU ICS2 and S&S GB compliant), and pre-customs clearance formalities including GMR, PBN, and ELO documentation. As a freight forwarder North West, CustomsLink serves businesses moving goods across borders with support for container shipments (FCL, LCL, and bulk), transit clearance, and specialist services including animal product notifications (IPAFFS and TRACES), deferment account management, and removals/personal effects customs clearance. Operating from multiple inventory-linked port locations across the UK, the company provides seven-day customer support and training, with no monthly fees or port badge requirements, making it accessible to ecommerce businesses navigating post-Brexit customs requirements.

Services offered

Managed Customs Clearance

Fully-managed import/export customs service where clients submit commercial documents and CustomsLink handles the entire customs clearance process.

Self Service Customs Clearance

Online platform enabling clients to submit their own import/export customs entries step-by-step with seven-day support from CustomsLink.

Haulier Border Toolkit

Pre-customs clearance formalities for hauliers and carriers including GMR, PBN, ELO, and ENS declarations (S&S GB and EU ICS2 compliant).

Transit Clearance

Transit clearance services for T1/T2 documents at opening and discharge stages of shipments.

International Document Manager

Document preparation service for GB exporters including ATA Carnet, Certificate of Origin, and EUR1 documentation.

Container Customs Clearance

Customs clearance for bulk, FCL (Full Container Load), and LCL (Less than Container Load) deep-sea and short-sea shipments at UK land and sea ports.

IPAFFS and TRACES Service

Animal product and sanitary/phytosanitary notification services for regulated goods crossing borders.

Deferment Account Service

Deferment account management for duty and VAT payments across GB, Northern Ireland (XI), Ireland (IE), and Germany (DE).

Location and coverage

CustomsLink® | Customs Broker for Hauliers, Importers & Exporters is based at 12 Sceptre Ct, Preston, PR5 6AW. They serve businesses across North West and the wider UK.

Frequently asked questions

What customs clearance services does CustomsLink provide for ecommerce businesses?
CustomsLink offers both managed and self-service customs clearance for imports and exports, handling import/export declarations, ENS notifications (EU ICS2 and S&S GB compliant), ATA Carnets, and pre-customs clearance formalities. They manage deferment accounts for duty and VAT payments across GB, Northern Ireland, Ireland, and Germany, and provide specialist services for animal products (IPAFFS/TRACES) and personal effects. Support is available seven days a week with no monthly fees or port badge requirements.
Can CustomsLink help with EU and international shipping?
Yes, CustomsLink provides customs clearance services across Great Britain, Northern Ireland, Republic of Ireland, Scandinavia, and Germany. They handle container shipments (FCL, LCL, and bulk), transit clearance for T1/T2 documents, and container clearing at over 100 inventory-linked port locations. Their services cover both inbound and outbound cross-border trade with EU ENS ICS2 compliance.
What shipping modes and port services are available?
CustomsLink specialises in deep-sea and short-sea container clearance (FCL and LCL shipments) and bulk cargo at UK land and sea ports. They operate across over 100 inventory-linked port locations nationwide. The company handles pre-customs clearance formalities for hauliers and provides transit clearance services, though they do not appear to offer dedicated air or rail freight services based on their stated specialisms.
Do I need a deferment account and can CustomsLink set one up?
CustomsLink's deferment account service manages duty and VAT payments for shipments into GB, Northern Ireland, Ireland, and Germany. Whether you need a deferment account depends on your import volume and trading patterns. CustomsLink can advise on your requirements and set up and manage deferment accounts as part of their service offering.
What support is provided during onboarding and ongoing operations?
CustomsLink provides comprehensive training and support with no setup fees or monthly minimums. Their customer service team is available seven days a week (Mon-Fri 08:00-21:00, Sat-Sun 08:00-16:00), including support for their self-service platform. A 'What Do I Need' selector tool helps ecommerce businesses determine required customs documentation for their specific shipments.

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